Privacy policy
Last updated: 4 November 2026
This policy explains what information Pinnote (“we”) collects when you visit this website, use the Pinnote dashboard, or leave feedback through a Pinnote review link, and how we use it. Questions: hello@pinnote.xyz.
Information we collect
- Team accounts: your email address, name and profile photo (if you sign in with Google), and your role. Passwords are handled by Google Firebase Authentication. We never see or store them.
- Feedback from reviewers: the name a reviewer types, the text they select, their suggested wording, comments and replies, the page address, and basic device information (screen size and browser type) to help reproduce issues.
- Website settings: website names and addresses, review links, and integration settings such as a Slack webhook.
- Page-view statistics: Vercel Web Analytics counts page views on this site and in the app without cookies. It doesn't identify you or follow you across websites; visits are grouped with an anonymous value that resets every day.
- Analytics (this marketing site only): if you accept analytics cookies, Google Analytics 4 collects usage data such as pages visited, approximate location and device type, with IP anonymisation. If you decline, Google Analytics is not loaded.
How we use it
- To run the service: showing feedback to the team that owns the website, sending notifications they turn on (for example, to Slack), and producing handoff documents.
- To keep the service secure: rate limiting, access control and an audit log of team changes.
- To understand and improve this website, with your consent.
We do not sell personal information or use it for advertising.
Cookies and local storage
The review toolbar stores the reviewer’s name and review link in the browser’s local storage so they don’t have to re-enter them. The dashboard uses Firebase Authentication to keep you signed in. This site stores your cookie choice; analytics cookies are only set if you accept. You can change your choice at any time with .
Service providers
We use Google Cloud / Firebase (hosting the database and sign-in), Vercel (hosting the website and app, and cookieless page-view statistics), Google Analytics (with consent), and Slack (only when a team connects it). Each processes data on our behalf under its own terms.
Retention and deletion
Feedback is kept until the team that owns the website deletes it or deletes the website. Team members can be removed at any time. To request access to, correction of or deletion of your information, email hello@pinnote.xyz.
Security
Data is encrypted in transit and at rest. Access to each workspace is limited to its team members, and review links can be turned off at any time.
Changes
We’ll update this page if our practices change, and change the date above.